{
  "$schema": "http://json-schema.org/draft-07/schema#",
  "$id": "https://adcontextprotocol.org/schemas/3.3.0-beta.1/core/escalation-sla.json",
  "title": "Escalation SLA",
  "x-added-in": "3.3.0",
  "allOf": [
    {
      "$ref": "https://adcontextprotocol.org/schemas/3.3.0-beta.1/core/sla-window.json"
    }
  ],
  "required": [
    "response_max"
  ],
  "properties": {
    "clock": {
      "type": "string",
      "const": "elapsed"
    },
    "response_max": {
      "pattern": "^P(?!$)(?:[0-9]+D)?(?:T(?=[0-9])(?:[0-9]+H)?(?:[0-9]+M)?(?:[0-9]+S)?)?$"
    },
    "completion_max": false
  },
  "description": "Critical-report commitment. response_max is the maximum elapsed time from seller receipt to human acknowledgement. Business time and resolution-time commitments are outside this contract."
}